Have you tried removing your credit card from Noom? Noom is said to be the number 1 weight loss program that you should have access to. Others include; do fasting, diet to go, Nutrisystem, and keto cycle.
So could the reason why you want to delete your credit card details from your noon account be because you think the app is fake? If that’s the case, then, no need to bother.
It’s scientifically proven that the app helps people lose weight and keep it off. In one study among almost 36000 persons who were no users, almost 80% reported weight loss while using the app in an average of 267 days.
Well, if you’re still interested in deleting your credit card from your account then read on.
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How Do I Request To Remove My Credit Card Data From Noom?
Under the GDPR, you have the right to delete your Noom data. If you would like them to delete your Noom account and personal data, please send your deletion request to [email protected] and they’ll follow up promptly with a confirmation.
If you cancel the subscription/trial, be sure they delete your credit card details on their system.
Perhaps the info below may help you.
Citing someone, “I tried Noom a couple of months ago then cancelled it after 2 weeks because my husband decided to subscribe and it only made sense if only one of us joined because we are eating the same things.
I still used the free features of the app to keep track of things and kept my husband company.
It was very good, logging meals is a pain but we eventually decided to ‘estimate’ rather than pulling our hair out to work out the weight and calories because we were always under the allowance at the beginning even when we were very straight about the calculations.
We only use the logging and analysis as guidelines. I lost 4.5 kg within 2 months so it was a success for me. We liked some of the recipes too.
My husband doesn’t think talking about things in a group helps but he does read the articles – to me it sounds like the topics are talking for talking’s sake for subscribers to feel it is value for money.
It would have been 4 out of 5 stars (minus one for food logging) until one day I checked my account settings and found my credit card details were still on their system, you don’t have an option to delete it, only allowed to update with new card details.
So I contacted billing support, and without explaining anything to me, they just deleted ‘all’ my data. I even asked afterwards if I would be able to log back on, but he didn’t answer directly. So I thought the best way to check was to log back on, but I couldn’t.
Contacting support again, then they explained basically no card details no talk… wow, I wish they had explained that to me, or even better make the facts public before people start.
A business is there to make money I totally understand but deleting all my data just like that without explaining the consequences was harsh, just because I am not a paying customer.
One might not be a paying customer now but they can be potentially – they need to keep that in mind. And after hearing my experience, my husband will not be renewing his subscription when it expires.
So if anyone out there has signed up previously and cancelled (even free trails), you might want to contact them to make sure they remove your credit card details.
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