Bank Business How To

How to Contact the First Bank Customer Care Representative

First Bank is one of the leading banks in Nigeria, patronized by a good number of customers. Just like any other bank, the First Bank of Nigeria is not too perfect in her operations and this could result in a customer’s dissatisfaction. However, as a result, the bank has provided means through which disconcerted customers can reach them. So in this article, you will learn how to contact the First Bank Customer Care and table your complaints effective and command quick response.

Interestingly, Social Media has made things easier than it used to be. The First Bank of Nigeria now has more than five different mean and platforms to contact them, including Social Media. And here are the directions on How to Contact the First Bank Customer Care.

How to Contact First Bank Customer Care representatives:

You can easily get to a First Bank Customer Care Representative via;

  •  Phone Number
  • Email
  • Live Chat
  • Local branch
  • Whatsapp
  • Social media
  • Contact Form

With all the above-listed customer care service platforms, the banking experiences with the First Bank becomes more exciting, faster and easier. You no longer have to the long queues in the bank waiting for your turn, technology has made things easier and faster.

Why you need to contact First Bank:

There are a series of reasons why a customer needs to contact his/her bank, issues like;

  •  ATM Dispense Error
  • Inquiry
  • Unauthorized Transactions
  • Mobile/Online Banking Error
  • Product and services
  • Feedback
  • Subsidiaries
  • Investor Relations etc.

Contact First Bank via Online Live Chat:

If you have any of the above-mentioned cases, contacting the First Bank using the Online Live Chat is of the excellent ways in which you can talk to the First Bank customer care. With this platform, you can chat with the customer care representative provided that you are connected to the internet.
Contact First Bank customer care via Online Live Chat Here. And the only requisite here is that you must have a strong internet connection and be concise enough.

Contact First Bank via Phone Lines:

Many of us are used to the usual phone calls. This platform is the easiest, no big deals here. You can talk to the First Bank customer care representative with any of the phone numbers below:

+234 1 9052326
+234 1 90520000
(+234 700 34778 2668228)
+234 708 062 5000
+234 1 448 5500

Contact First Bank customer care representative via Email:

You can also write to the First Bank customer care representative using the Email Platform. The Electronic mail platform is the best means to contact the First Bank on issues that are official and formal (Inquiries, Products and Services, Investor Relations etc.). If you have any of these issues you can get through;
Email: [email protected].

Contact First Bank via Social Media:

Almost every company uses the Social Media Support platform. Most importantly, is the most leading platform, you can also chat with a customer care representative and get an immediate response.

      • Twitter: @FirstBankngr.
      • Facebook: @firstbankofnigeria

The FBN also has an official Instagram Page, but we are not certain if you can contact them using the Page. The Twitter Handle is the most consistent among all.



Contact First Bank using the Contact Form:

Another way is to use the Contact Form. This is more like the Email platform; here, you can write to their support team and wait for their reply. Simply follow the steps.

      • Go to their Contact Form Page
      • Select the type of complaint
      • Select the channel
      • Choose your title
      • Enter your First name
      • Enter your Last name
      • Select nationality
      • Choose your age range
      • Select occupation
      • Email address
      • Enter your phone number
      • Add your residential address
      • Enter your City
      • Make your comment/complaint
      • Answer the question (Are you a First Bank customer?)
      • Check the reCAPTCHA (I am not a robot)
      • Submit.


Contact First Bank Customer Care Rep. in person:

You can contact the First Bank Customer Care Representative in person, by going to any of their branch office closest to you. Their Head Office Address is at:
Address: Samuel Asabia House, 35 Marina, P.O. Box 5216, Lagos, Nigeria.

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