In this guide, I will be walking you through the step-by-step instructions on how to delete a Hightail account, so if you’ve been having trouble trying to do this, here is the solution you need.
Stay with me!
Fast & Easy Ways To Delete A Hightail Account
Presently, there are two ways through which you can get rid of this account, and they include:
1. Delete a Hightail account by sending an email
2. Delete a Hightail account through their website
Now, let’s take a look at each of them as well as the steps involved.
Delete A Hightail Account Via Website – How To Do It
The first method we will be looking at is how to get rid of this account through the website.
Below are the steps involved:
Step 1: Go to the following url “https://hightail.zendesk.com/hc/en-us/requests/new”
Step 2: Write your email address and on the subject, type Request To Delete My Account.
Step 3: On Description, let the customer service team know your reason for deciding to delete your Hightail account
Step 4: Click on the SUBMIT button.
Delete A Hightail Account Via Email – How To Do It
The second method involves sending an Email to Hightail company, and in the email state that you wish to delete this account.
The steps are as follows:
Step 1: Go to the email account that you linked to the application or website.
Step 2: The subject of the mail should be “REQUEST TO DELETE MY HIGHTAIL ACCOUNT”
Step 3: The body of the Email should be a request asking them to delete your account from their database, and also remove any information with them that belongs to you
Step 4: Send the mail to this email address – [email protected]
How To Cancel Hightail Subscription
If you want to cancel your Hightail subscription, this section will give you all of the necessary details you need irrespective of the device or platform that you subscribed with.
But before we proceed, it’s important for you to take note of what happens when you cancel your Hightail subscription.
Before Canceling Hightail Subscriptions – Things To Note
Just before you hit the final unsubscribe button, take note of the following:
1. Find out if Hightail supports self-serve subscription cancellation by checking their Terms, Service policy, or Privacy policy.
2. If you don’t cancel a plan manually just like you did when you subscribed, the plan will automatically renew because you authorized it.
3. When you subscribe for a trial period and then cancel, you will lose the trial content altogether. That being said, ensure you do this at least 24 hours before the end of the trial period.
Having said that, let’s take a look at how to cancel your Hightail subscriptions on various devices.
Easy Steps To Cancel Hightail Subscription On iOS ( iPhone or iPad).
The steps below are for iPhone users who wish to cancel their Hightail subscriptions:
Step 1: Open the settings app and click on your name.
Step 2: Click on the “Subscriptions” tab, and if you don’t see this tab, click on iTunes & Appstore.
Step 3: Click on your Apple ID. View Apple ID then sign in and scroll down to the “Subscriptions” button.
Step 4: Click on the Hightail (subscription) you want to review and click on Cancel.
That being said, if you don’t see a “Subscription” button for Hornet, it means that it has been automatically canceled.
Easy Steps To Cancel Hightail Subscription On An Android Device
If you wish to cancel your Hightail subscription on Android, deleting the Hightail app alone won’t get this done, you have to apply the steps listed below:
Step 1: Launch the Google Play Store, and if you have several Google accounts, make sure you’re signed into the appropriate one.
Step 2: Click on the menu, then go to “Subscriptions”.
Step 3: Select the Hightail subscription you wish to cancel and click on the “Cancel Subscription” option.
Step 4: Follow the instructions to complete the steps.
- Read More: How to Delete Your IMO Account
Easy Steps To Cancel Hightail Subscription On A Mac Computer
Listed below are the steps involved in canceling Hightail subscription on your Mac computer:
Step 1: Open the Mac App Store, then click on your name located at the bottom of the sidebar.
Step 2: Click on the “View Information” tab located at the top of the window and sign in if asked to do so.
Step 3: On the next page, keep scrolling down until you see the “Subscriptions” tab then click on “Manage”.
Step 4: Click “Edit” Close to the Hightail and then click on “Cancel Subscription”.
If the need to manage a subscription arises, make sure to use the same username and ID you used when setting up the subscription, and this may sometimes differ from the Apple ID or Android brand ID you have set up.
Easy Steps To Cancel Hightail Subscription On PayPal
To cancel your Hightail subscription on PayPal, pay attention to the instructions below:
Step 1: Log into your PayPal account at www.paypal.com.
Step 2: Click on the settings tab located close to the logout option.
Step 3: From the menu shown to you, click “Payments” and in the Automatic Payments dashboard,
click on “Manage Automatic Payments”.
Step 4: A series of merchants’ agreements you’ve previously transacted will be displayed, click on “Hightail” or “Open Text” to cancel.
Step 5: A confirmation page will be displayed, click on the “Cancel Automatic Payments” tab to confirm that you want to stop making payments to Hightail.
Step 6: Click “Done” on the verification page to complete the unsubscription.
Easy Steps To Cancel Hightail Subscription Done On Hightail Website
If you started your Hightail subscription directly on the company’s website, and not the Appstore, Playstore, or Paypal, then canceling your subscription requires that you have to sign into Hightail’s website or directly contact their payments provider.
If you find yourself in that fix, the steps below will be of great help to you:
Step 1: Contact the company directly by visiting their website – Click to visit.
Step 2: Log in to your account.
Step 3: In the menu section, search for any of the following: “Billing”, “Subscription”, “Payment”, “Manage account”, “Settings”.
Step 4: Click the link, then follow the instructions to cancel your subscription.
Final Thoughts
I have successfully taken you through how to delete a Hightail account as well as how to cancel your Hightail subscriptions on various devices ranging from iOS devices to Android devices, Mac Computer, PayPal, and so on.
Was this guide helpful to you? Kindly share your thoughts with me in the comment section.
