The Diamond Bank is one of the best banks in Nigeria, in the aspect of Customer Care Services. They have successfully provided reliable means through which customers could contact them. This article ways to Contact Diamond Bank Customer Care will show you all you need to know.
In this article, you will learn the various ways through which you can contact Diamond Bank. The good news here is that they are too quick to respond to issues.
As a way of averting service congestion, Diamond Bank has provided various ways and enough phone numbers through which you can reach to them. All banks are not too perfect in their operations, this imperfection can stair up too many reasons why customers should reach out to their bank. Probably to make a complaint or inquiry.
However, if you have any of these reasons why you should contact the Diamond Bank customer Care: transfer code stopped working, cheque retrieval, stolen/damaged the debit card and so on, then, ways to contact Diamond Bank Customer Care is simply the best for you.
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How to contact Diamond Bank Customer Care
Just as we noted earlier, there are so many ways through which you can contact Diamond Bank Customer Care. You can reach out to them through; Email, Live Chat, SMS and Social Media. Below are the various contact addresses.
Please for the sake of your account’s safety, do not give out your full 16 digit Credit/Debit Card Number in any correspondence with them or other third parties.
Please “mask” your 16 digit card number by providing the first 6 and last 4 digits when you write to us (e.g. 496029******1234). You should also never disclose passwords, PINs or Online banking security codes to any third parties. The Diamond Bank would never ask customers for such information by email, phone or in person.
That’s to say can also contact Diamond bank via Email, Live Chat, Phone call, SMS and Social Media(Twitter, Facebook, Instagram).
Issues Handled by Diamond Bank Customer Care Number and Live Chat
- Information on Diamond Bank products and services.
- Account balance inquiry
- Card transaction issues
- ATM card block request
- Online banking inquiries
- Online banking password reset
- Stop cheque instruction
- Card PIN re-issue request
- Dormant account reactivation
- Account reactivation
- General Account issues
- Cheque book request
- Statement of account request
- All complaints spanning across all Bank products and services.
Diamond Bank Customer Care Live Chat
The Diamond Bank Customer Care live chat is easy and accessible. The procedure for the live chat platform is below.
*. Open the Diamond Live Chat page HERE.
*. Enter your name
*. Your email
*. Your phone number
*. Enter your message.
Please bear in mind that your message must contain your bank account number. Your name and your phone number should correspond with your account details.
Contact Diamond Customer Care Online on Social media:
Social Media is another interesting platform to get the best of Diamond Bank Customer Care service is through their Social Media Platform. And Twitter has been confirmed to be the fastest among them.
*. Twitter: @DiamondBankng
*. Facebook: DiamondBankNG
*. Instagram: @diamondbankng
Diamond Bank Customer Care Numbers
The Diamond Bank Customer Care major number is 07003000000, while there is the (+2347003000000 outside Nigeria). So in event of any misconduct, complaint or inquiry you should dial the above number.
Their Customer Care service is also known as, “Diamond Care” And the organization explained that “Diamond Care is Diamond Bank’s multimedia and interactive Contact Centre.”
The Bank also promises that Diamond Care phone lines are always available 24/7 and you can speak with us in English, Pidgin, Hausa, Igbo, and Yoruba.
The Diamond Bank Customer Care email address.
In case if none of the above-mentioned platforms worked out may be due to poor network, you can still drop a message for them through their email address. The email addresses are stipulated based on the condition of your correspondence.
access bank live chat
You all know that the access bank has replaced the Diamond bank so you can also contact the diamond bank using diamond access below I will be dropping down some ways you can contact the access diamond.
Access Bank Customer Care Mobile Number Nigeria
One of the fastest and easiest ways of receiving help from diamond access is by calling any of the helplines.
The phone numbers are:
- +234 1- 2712005-7
- +234 1- 2802500
Note: That the numbers stated above are not toll-free. that is to say, whenever you call them, you’ll be charged for the call you made and the charges are based on your ISP rates.
Because of these charges, I don’t find calling the helplines convenient because not everyone can afford it easily mostly for an average customer.
Believe me, if you continue reading you will discover my favorite way of contacting the diamond bank customer service Altho I have stated some earlier.
Access Bank Customer Care WhatsApp Number
This is the access diamond WhatsApp number +234 9090 901 901 for assistants on how to activate/use the number kindly click here.
Diamond bank customer email
Like I said earlier the diamond bank can be contacted in different ways here is the email section. You can contact them using the email address stated below:
If your reason for contacting them is to inquire for there swift code/bic then no need to contact them kindly get the information below:
If you are not satisfied with the whole information above you can visit their Head office using the address below.
Diamond Bank Customer Care Number Lagos | Diamond bank head office
Diamond Bank PLC (Head Office, PGD’s Place)
PGD’s Place, Plot 4, Block 5, BIS Way, off Lekki-Epe Expressway, Lekki, Lagos
Telephone: +234-01-4489830, 0700-300-0000